How to Manually Install and Update SureMail via FTP

When automatic installation or updates are not feasible, you can manually install or update SureMail using an FTP client. Follow this guide to ensure a seamless process.

Prerequisites

Before you begin, ensure the following:

1. Access to FTP: Obtain your FTP credentials from your hosting provider.
2. FTP Client: Install an FTP client like FileZilla or Cyberduck.
3. SureMail Plugin File: Download the latest SureMail plugin.
4. Website Backup: Take a complete backup of your website to safeguard your data.

Steps to Manually Install SureMail

1. Extract the Plugin Files

• Locate the downloaded SureMail ZIP file on your computer.
• Extract the contents of the ZIP file to a folder.

2. Connect to Your Server Using FTP

• Open your FTP client.
• Enter your FTP credentials (hostname, username, password, and port).
• Connect to your server.

3. Navigate to the Plugins Directory

• Once connected, locate your WordPress installation directory.
• Navigate to wp-content/plugins.

4. Upload the Plugin Files

• Drag and drop the extracted SureMail plugin folder into the plugins directory on your server.

5. Activate the Plugin

• Log in to your WordPress admin dashboard.
• Go to Plugins > Installed Plugins.
• Locate “SureMail” and click Activate.

Steps to Manually Update SureMail

1. Deactivate the Existing Plugin

• Log in to your WordPress admin dashboard.
• Go to Plugins > Installed Plugins.
• Locate “SureMail” and click Deactivate.

2. Delete the Existing Plugin Folder via FTP

• Connect to your server using the FTP client.
• Navigate to wp-content/plugins.
• Locate the “SureMail” plugin folder.
• Delete the folder.

3. Upload the New Version

• Follow steps 1–4 from the installation instructions to upload the new version of the plugin.

4. Activate the Updated Plugin

• Log in to your WordPress admin dashboard.
• Go to Plugins > Installed Plugins.
• Locate “SureMail” and click Activate.

Troubleshooting Tips

• Permission Errors: Ensure your FTP user has write permissions for the wp-content/plugins directory.
• Corrupted Files: If the plugin malfunctions, re-download the plugin file and repeat the process.
• Missing FTP Credentials: Contact your hosting provider for assistance.

By following these steps, you can manually install or update the SureMail plugin via FTP, ensuring your WordPress website continues to function smoothly.