Connection Sequence Verification Failed

Error Message:Connection Sequence 10 is already assigned to another connection. Please choose a different sequence.

Cause of the Error:
This error occurs when an SMTP connection in SureMail has been assigned a Connection Sequence that is already in use by another connection. SureMail allows Connection Sequence values such as 10, 20, 30, or higher. If a connection is already using a specific Connection Sequence, attempting to assign the same Connection Sequence to another connection will result in this error.

How to Fix:
To resolve this issue, follow these steps:

1. Check Existing Connections:
   • Go to the SureMail SMTP settings.
   • Review the Connection Sequence values assigned to existing connections.
2. Change the Connection Sequence Value:
   • Choose a different Connection Sequence number that is not already assigned (e.g., 10, 20, 40, etc.).
   • Enter the new Connection Sequence value.
3. Save the Connection:
   • After updating the Connection Sequence, click on Save to apply the changes.

By ensuring each connection has a unique Connection Sequence value, you can prevent conflicts and successfully verify your SMTP connection in SureMail.